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How to shop
Scriptorium doesn’t accept electronic payment yet; but if you want to buy a product you can do it by payment on delivery or by a bank transfer. If you want to buy or order please contact Scriptorium on either phone or email. A product is first bought or ordered when your payment has been registered and you have received a receipt from Scriptorium.dk If you have any doubts, it is always possible to contact me at +45 53 64 14 31 or by email.
Prices/Payment Original historical illustrations are very rare and extremely valuable. Often the price on a single illustrated page is from 10.000 and all the way to 100.000 euro. Scriptoriums products are originals as well since it is 100% handmade. Every product is unique; therefore the products prices are set according to the quality of materials, what richness and quality the details have and how long I spent on the product.
Cancellation rights I, of course, hope that you are happy with you product. But should you wish to return the product, if it somehow didn’t live up to your expectations, the law says that it is possible to return it within 14 days.
Returning a product If you choose to return a product, you just have to return the product in the same condition and the same quantity, as when it was received. When the product is received at Scriptorium and approved, your money will be returned to your bank account within a few days. It would be much appreciated, should you choose to return a product, if you would send a message along explaining why you returned it. Please be advised that products which were specially made for you or was customized to your liking are not returnable.
Warranty and notification of defect Notification of any defects has to be brought to Scriptoriums attention within a maximum of 1 month from when the product was bought. The warranty doesn’t cover mistakes, damage or wear and tear which occurs directly or indirectly from misusage, bad maintenance, violence or unauthorized interference with the product. If there are any faults or shortcomings, or the product simply didn’t arrive, please contact me by phone or email.
Responsibilities The responsibility for the product is yours as the buyer at the moment of delivery.
Personal information All personal information given to Scriptorium will not be passed on to any third party. Information such as name, address, email address and others are only for the purpose of sending any purchased products.
Delivery Delivery will happen through Post Danmark by their rates. At the immediate moment of delivery, please make sure that the product is intact. If the product is not intact, please contact me about it. All deliveries will be as a package, no matter the size of the commodity, since this is the only way it is possible to get compensation from the post-office authorities if the package should disappear or be lost. I strive to deliver all packages within 3-5 days from when ordered. At commissioned work, it can take 2-3 weeks. Prices and postal rates are only valid within Denmark, excluding the Faroe Islands and Greenland.